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Need an owner’s manual or service manual for your Yamaha? Click the “Buy Direct” icon to purchase genuine Yamaha manuals online today!
Talk about cool. I came to your store, was greeted by a nice young man that answered all my questions. Then when it came to making the deal, he gave us the best around. Come to find out when we were doing the paperwork, we were actually dealing with the owner of Honda of NLR. It's nice to know the owner is hands on and loves what he does. Thanks Honda of NLR. You've got us for life. Adam from Little Rock. You guys are the best. My wife is loving her new motorcycle (VT750CD) and I'm thrilled to death with my new VTX1800N. See you in 800 miles. Ricky & Jill I wanted to say thanks for rescuing me when my bike broke down. I called you guys and immediately you showed up, loaded my bike, took it to your shop and while fixing it, you took me to get something to eat. What a great group of people. Thanks for everything. Bill from Oklahoma Fantastic service department. Great work. Joe in Conway 
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| Shipping and Handling
Shipping and Handling Charges: Shipping and handling charges are based on total price of your order. Oversized or heavy items may have an additional shipping cost. This charge may not be calculated until the order is being prepared.
We will notify you if there is an increase in the shipping charge or your order prior to billing and shipping.
Shipment By UPS: We ship via UPS Ground or US Postal Service in the continental US. Shipments to Alaska & Hawaii and International orders will have an additional shipping cost applied.
Delivery Time: Allow 4-10 business days for delivery of non-backordered items in the continental US. Allow additional time for shipments to Alaska, Hawaii and International Orders.
Consolidated Shipments: Entire orders will be shipped together if possible.
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Returns and Exchanges
General: All returns must be postmarked no later than 30 days from the original customer shipment date.
Returns and exchanges must be in new condition and must include all instructions and original packing material.
Customer pays all return shipping charges. Include a copy of your packing list with all returns.
Original shipping and handling charges are not refundable. Returns must be preauthorized by us and are subject to a 15% re-stocking fee. These amounts will be deducted from the original amount billed and the remaining balance will be credited to the original credit card.
Incorrect Item: If you received an incorrect item no extra charges will be incurred. We will replace incorrect items and pay the additional shipping charge.
Incorrect Size: No charge for exchange. We will exchange customer orders that do not fit, if the customer requests the same item in a different size. Customer pays all shipping charges.
Customer Order Error: Incorrect customer orders can be exchanged for any other item without paying the restocking charge. However, the customer will pay the additional shipping and handling charge. The replacement item must be at least 75% of the value of the original item.
Return Shipping Instructions: Return via prepaid UPS or US mail. Insure shipment for full value of purchase.
Use original packaging. We are not responsible for packages lost during return shipping.
Return/Exchange Instructions: Enclose a copy of your packing list or E-mail Invoice along with detailed return/exchange instructions. Send exchanges and returns to dealership.
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Sales Tax
Sales tax is charged on instate orders if required by law.
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Payment Methods
Orders accepted via secure online order form only. Most major credit cards are accepted. Credit card purchases verified for your protection.
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Backordered Items
Backorders: If an item is backordered, we will notify you via e-mail. Shipments scheduled more than 30 days after the order date: We will notify you via email and give you a cancellation option.
Filling backorders: Backorders will be filled before new orders when the backordered items become available.
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Policies
Individual product descriptions are claims of the manufacturer and/or distributor and are not guaranteed accurate. Prices subject to change without notice. Mistakenly posted prices on the website do not obligate us to those incorrect prices. We reserve the right to refuse to sell to anyone for any reason.
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Secured Online Shopping
We guarantee your order's privacy and security over the web, with all transactions utilizing an SSL secure server connection. Verisign, Inc., provides our Secure Server Certificate through Dominion Enterprises.
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Thanks guys for the best buying experience I've had in 15 years. No B.S. No tricks. Just straightforward and friendly. I'll tell everyone about you guys. P.S. Don't worry about being the biggest store around, just continue to be the best. Bill from Conway You guys have the best parts manager around. Jack Horton knows his stuff and knows how to take care of his customers. Thanks for the great service after my unit purchase. I'll see you around. Brad from NLR
What a great buying experience. Loved Jeremy in sales. Keep up the great job. Joe in Conway
I must confess, I didn't purchase a unit from you.. I shopped you and ended up driving out of town because I thought I was getting a better deal. My apologies to you and your staff. Turns out, I ended up paying more for the unit and was treated like a number where I ended up buying from. I won't make that mistake again. I'll be coming to you for service and I promise you, my next bike will come from Honda of NLR. Thanks. Kim from Sherwood
Thanks for doing such a great job with my VTX1300 I keep bringing to you guys for service. You guys are great. Mike from Benton
My boy loves his new Honda we bought him for Christmas. Thanks for helping us make his Christmas one he won't forget. Brian in Maumelle
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